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Reporting Incidents, Accidents & Changes

Why it matters:

Reporting a change in condition, an incident or accident is critical in ensuring Trilogy Care can continue to safely support a client’s care needs and manage their home care package effectively.

An incident or accident may relate to an event that occurred whilst receiving care services or not.

What will happen:

The Care Management team will contact the client and their representative (if applicable) to discuss the matter and determine the most appropriate course of action.

Reporting Client Changes, Incidents, and Accidents.

  • Please include a date, time, location, persons involved, and the outcome in your response.
  • Your Contact Details

    Please provide your contact details so we can contact you about your submission.
  • What is your relationship to the client?